Privacy Policy

At Reliable Freight Solutions (“RFS”, “we”, “us”, or “our”), we prioritize the importance of human connections within our network and are dedicated to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your personal information when you engage with our warehousing, flatbed, and dry van logistics services. By using our services, you consent to the practices described in this document.

1. Information We Collect

We gather various types of information, including:

Personal Information: Your name, contact details (such as email, phone number, and company name), and other identifiers necessary to deliver our services.

Logistics Information: Information about your cargo, including destinations, schedules, and specific requirements related to our warehousing, flatbed, and dry van services.

2. How We Use Your Information

We use your information for various purposes, including:

Communication: We use your email address to communicate with you, respond to your inquiries, and send updates about our services.

Personalization: Your full name is used to personalize our interactions with you and enhance your experience on our website.

3. How We Share Your Information

We may share your information in the following circumstances:

With Partners: To facilitate your shipping needs.

With Service Providers: Third-party providers that assist with our operations, such as IT and customer support.

For Legal Reasons: When required by law or to protect our rights and safety.

4. Data Security

We employ robust security measures to safeguard your data, although no system can be entirely secure.

5 Changes to this Privacy Policy

We may update this policy periodically. Significant changes will be communicated through our platform.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected] or 219-426-9015.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.

Last updated: May 15, 2024

Reliable Freight Solutions Cookie Policy

Here is a description of information that may be collected through this site:

Personal information that you send to us, including information that you provide through the «Contact us» and other functionalities, as well as sending a message to any email displayed there, the information contained in or relating to any communication that you send to us (including the communication content and metadata associated with the communication);

Information about your internet connection, the equipment you use to access our Website, and usage details.

We do not gather any information in order to sell it.

Usage of Personal Information

We may use your personal information:

Administer Our Website and Business: We use your personal information to manage our operations and maintain our website’s functionality, ensuring that you receive the high-quality service expected from us.

Service Delivery: To carry out our logistics and freight services effectively, using your information to handle everything from shipping logistics to customer service and dispute resolution.

Customer Support and Communication: We use your contact information to communicate with you about any issues, updates, or inquiries related to our services and to respond to your customer support requests promptly.